This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This website www.crakid.com (hereinafter referred to as “Crakid” or “site” or “we” or “us”) is a service provided by Clidot Innovations.

As you may access the Sire, you acknowledge that you have read understood and have agreed to these Terms of Use and that you would be bound by these Terms of Use, including on behalf of any person or entity for whom you are using the site. If you do not wish to be bound by these Terms of Use, please do not use this Site.

BY USING THIS WEBSITE, YOU AGREE TO THESE TERMS OF USE, IF YOU DO NOT AGREE, DO NOT USE THE SITE.

We reserve the right, at its sole discretion to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. As long as you comply with these Terms of Use, Crakid grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site

YOUR ACCOUNT

You must be 18 years or older in order to access this site. If you are under 18, you may only use this site with the agreement of, and under the supervision of, a parent or guardian. You agree to provide true, accurate, current and complete account information, and to maintain and promptly update your account information in order to ensure that it remains true, accurate, current and complete.

You are responsible for all activity that results from use Website. You are responsible for maintaining the security of your account and password. Crakid will not be liable for any loss or damage that may result from any failure to keep User names and passwords secure. You are solely responsible for all content that you upload, post, email or otherwise transmit via the Site.The information provided to us shall be maintained by us in accordance with our Privacy Policy.

PRIVACY NOTICE

Apart from these Terms of Use, the Privacy Policy shall also govern your visit and use of the Site. Your continued use of the Site implies that you have read and accepted the Privacy Policy and agree to be bound by its terms and conditions.

DISCLAIMERS

Crakid doesnot promise that the Site and its content, service or feature of the site will be error – free or uninterrupted, or that any defects will be corrected, or that your use of the site will be provide specific result.

YOUR USE OF THIS SITE IS AT YOUR OWN RISK. THE SITE AND ITS CONETS ARE DELIVERED ON AN “AS IS”  AND AS AVAILABLE BASIS. ALL INFORMATION PROVIDED ON THE SITE IS SUBJECTED TO CHANGE WITHOUT NOTICE. WE RESERVE THE RIGHT TO RESTRICT OR TERMINATE YOUR ACCESS TO THE SITE OR ANY FEATURE OR PART THERE OF AT ANY TIME. CRAKID DISCLAIM ANY WARRANTIES THAT ACCESS TO THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT THE SITE WILL BE SECURE, THAT THE SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE WILL BE VIRUS FREE, OR THAT INFORMATION ON THE SITE WILL BE CORRECT, ACCURATE, ADEQUATE, USEFUL, TIMELY, RELIABLE OR OTHERWISE COMPLETE. IF YOU DOWNLOAD ANY CONTENT FROM THIS SITE, YOU DO SO AT YOUR OWN DISCRETE AND RISK. YOU WILL BE SOLEY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OR ANY SUCH CONTENT. NO ADVICE OR INFORMATION OBTAINED BY YOU FROM THE SITE SHALL CREATE ANY WARRANTY OF ANY KIND. YOUR SOLE REMEDY AGAINST CRAKID FOR DISSATISFACTION WITH THE SITE OR ANY CONTENT IS TO STOP USING THE SITE OR ANY SUCH CONTENT

The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of contract, tort, negligence or any other cause of action.

Crakid reserves the right to do any of the following, at any time, without notice: (1) to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason; (2) to modify or change the Site, or any portion of the Site, and any applicable policies or terms; and (3) to interrupt the operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction, or other changes.

TRADEMARKS

The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are trademarks of the respective owners. Nothing contained on this website should be construed as granting any license or right to You to use any trademark without the prior written permission of the owner.

PURCHASES 

Additional terms and conditions may apply to purchases of goods or services and to specific portions or features of the Site, including contests, promotions or other similar features, all of which terms are made a part of these Terms of Use by this reference. You agree to abide by such other terms and conditions, including where applicable representing that you are of sufficient legal age to use or participate in such service or feature. If there is a conflict between these Terms of Use and the terms posted for or applicable to a specific portion of the Site or for any service offered on or through the Site, the latter terms shall control with respect to your use of that portion of the Site or the specific service.

Crakid’s obligations, if any, with regard to its products and services are governed solely by the agreements pursuant to which they are provided, and nothing on this Site should be construed to alter such agreements.

Crakid may make changes to any products or services offered on the Site, or to the applicable prices for any such products or services, at any time, without notice. The materials on the Site with respect to products and services may be out of date, and Crakid makes no commitment to update the materials on the Site with respect to such products and services.

MODE OF PAYMENT

Payments for the products available on the Site may be made by

Payments can be made by Credit Cards, Debit Cards, Net Banking, e-Gift cards, Cash on Delivery and reward points.

Credit card, Debit Card and Net Banking payment options are instant payment options and recommended to ensure faster processing of your order.

You shall be entitled to use his/her valid credit/debit and/or any other payment cards, net banking facility or cash to make payment of the Products purchased from the Site. You undertake and confirms that you shall furnish at your own risk correct, complete and accurate details of credit/debit and/or any other payment cards, net banking accounts and shall be solely responsible for any cost, expense, loss and/or damage which may be suffered by him/her due to furnishing of wrong details/information relating to your credit/debit and/or any other payment cards or net banking accounts. In the event of any data theft, the Crakid shall not be liable for the same.

You expressly agree and declares that the Crakid shall not be liable for the loss of any nature whatsoever including without limitation indirect, consequential, special and/or incidental damages to you arising, directly or indirectly, out of decline of authorization for any transaction, resulting from you exceeding his/her present permissible payment limit under the credit/debit and/or any other payment cards and/or net banking accounts.

We confirms that the details provided by you in this regard shall be kept confidential and shall not be disclosed to any third party except to the extent required under the rules of any stock exchange and/or by applicable laws, regulations and/or processes of any government authority and/or in connection with any judicial process regarding any legal action, suit and/or proceeding arising out of and/or relating to this Agreement. In the event of any data theft, we shall not be liable for the same.

SHIPPING AND DELIVERY

Please refer our Shipping and Delivery Policy Page   provided on our site. You agree and understands that the Crakid shall not be responsible in any manner whatsoever for 

  1. Delivery of the Product(s) at a wrong address furnished by you;
  2. Any loss and/or damage to you due to incorrect, incomplete and/or false information furnished by you; or any deficiency in payment of consideration payable towards the Product(s) purchased on the site.

CANCELLATION

If the order or the item(s) that you want to cancel have not been shipped yet, you can email us to our customer support team on care@crakid.com. In such case, the order will be cancelled and we will initiate the refund within 24-48 business hours after.

Cancellation request is not accepted once the order once the order is dispatched from our warehouse.

REFUND AND RETURN POLICY

All our shipments go through levels of different quality check process before they leave our warehouse. The case that your product is damaged during shipment or transit, you can request for a replacement. Our products cannot be returned or exchange except you have received an item in a damaged/defective condition or has been sent a wrong product. Products can be exchanged within 7 days of purchase with their original receipt and tags.

For replacement request, please contact our Customer Support team via email @ care@crakid.com with in 7 days of receiving the order with your order ID details and request to replace the defective/wrong items in your order. Kindly sent an image of product and the invoice for our reference. 

Once we receive the product(s) back and verify its packaging/condition, we will replace the product or refund your money within 24-48 business hours.

We will initiate the replacement process only, if the products are received by us in their original packaging with their seals, labels and intact.

If it is a case of replacement, it is subject to the availability of stock. In case that a replacement may not be available, we will refund you the full amount to the source account.

Returns or replacement will not be accepted under the following conditions :

  1. Change of mind after use,
  2. Product slightly used or altered
  3. Product is damaged due to misuse/overuse
  4. Returned without original packaging tags, labels, original packing, freebies and other accessories or if it is damaged
  5. Serial Number tampered
  6. If is initiated after 7 business days of order delivery

TERMINATION 

Crakid reserver the right to terminate your membership and to refrain from fulfilling any further orders and to suspend or terminate your access to the site immediately and without notice to you, if you fail to make payment to us when due, or you breach any of these Conditions; or when requested by us to do so, you fail to provide within a reasonable time, enough information to enable us to check the accuracy and validity of any information supplied by you,  or your identity or we suspect you have engaged, or are about to engage, or are connected to or otherwise have way of being involved in fraudulent or illegal activity on Crakid.

CONTACT INFORMATION 

If you have any question or comments please contact us by email support@crakid.com